Yet more SSP customers lose their systems

SSP, developers of the Pure software application that is used by the insurance market in order to generate new business quotations, has experienced yet another IT availability interruption. Following on from their hardware failure a few months ago that resulted in over 300 brokers being left without the ability to quote new business for up to 4 weeks, […]

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Ransomware isn’t a problem for Plan B customers

When a customer of Plan B Disaster Recovery experienced a Ransomware attack this week, the fact that they have a fully managed recovery process meant that we could eliminate the attack within minutes. Our customer, a specialist recruitment firm with around 150 employees, was attacked on Tuesday this week. The initial response strategy was to restore the […]

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London Ambulance Service System Crash

The paramedics and London Ambulance Service team deserve our heartfelt praise for how they dealt with a system crash on New Year Eve. Perhaps one of the most important IT systems in the country, belonging to the busiest ambulance service in the UK, the London Ambulance Service relies heavily on its IT system to save lives. When every […]

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Insurance industry feels the impact of a hardware failure

Customers of SSP were informed that both service recovery and data recovery would take some time following a repeat hardware failure on Thursday 1 September. SSP, a leading SaaS Provider to the insurance industry boasts 8 of the top 10 UK insurance companies as customers, with over 40% of UK market share. It supports 50,000 users […]

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Plan B accepted onto G-Cloud

Plan B’s Recovery Services are now available on the public sector buying framework, G-Cloud. The G-Cloud framework was created by the UK Government as an initiative to ease procurement by UK public sector bodies, and promote innovation and efficiency. Plan B already works with public sector customers including Reading Borough Council and Town and Country […]

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DR Tests

Plan B now carries out over 300,000 Disaster Recovery (DR) tests every year for our customers. Sounds like a lot? Well, that’s because it is. We carry out more DR tests than any other company because it’s not until you’ve tested your Disaster Recovery solution that you can be certain that it is going to […]

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Plan B welcomes Lorraine to the team

Plan B is delighted to welcome Lorraine Martin to the team today. In her role as Project Manager, Lorraine will be helping customers through the On-Boarding process, and working closely with them on an ongoing basis to ensure that the highest levels of service are provided. Lorraine will also help keep customers up to date […]

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Power Outage causes disruption to London businesses.

Global Switch, the leading large-scale, carrier neutral data centre provider in Europe and Asia-Pacific suffered a power outage last week which left customers without access to IT systems for a number of hours. The outage was caused by lightning at 5pm on 23 June. Lightning struck the national grid, causing a frequency dip which took […]

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Plan B finalises G-Cloud 8 Submission

Plan B has finalised its submission for the G-Cloud 8 framework. G-Cloud is a government initiative to encourage the public sector to increase adoption of cloud technologies, which offer flexibility and cost benefits in order to deliver public services more efficiently. The ultimate aim is for the general public to benefit from better services because […]

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Barclays systems failure

Over the bank holiday weekend, Barclays experienced an IT systems failure which prevented payments from being made from Barclays.net. As is typical of such a problem, it happened over the bank holiday weekend when IT resource would have been likely been a bit scarce and communication less forthcoming, which can only add to consumers’ frustrations. […]

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