Handling Personal Data

Plan B is committed to processing all personal data we handle lawfully, fairly and in a transparent manner.

Lawfulness of processing – Plan B as a Data Controller

Plan B acts as a data controller for the personal data we collect for our own business purposes:

  • We process data that is necessary for us to perform our services and meet the requirements of our contracted commitments with customers, suppliers and staff communicate with customers and contacts wishing to engage with us (GDPR Article 6(1)(b)).
  • We process data to meet our obligations under the law (GDPR Article 6(1)(c)). This primarily involves financial data and information that we need to meet our accountability obligations under the GDPR.
  • We process personal data of contacts who have given consent to the processing of personal data under the law (GDPR Article 6(1)(a)).
  • We process personal data for our legitimate interests in line with GDPR Article 6(1)(f).

Use of Data Processors

We use third party data processors to help us handle some personal data. This includes Mixpanel, Pipedrive and Mailchimp, all of whom Plan B has assessed and been provided with sufficient guarantees to implement appropriate technical and organisational measures in such a manner that processing will meet the requirements of this regulation and ensure the protection of the rights of data subjects (under the GDPR Article 28).

Withdrawal policy and process

Individuals who have consented to our processing their personal data have the right to access their information (under the GDPR Article 15), withdraw consent (under the GDPR Article 17(1)(b)), request rectification (under the GDPR Article 16), or erase their data (under the GDPR Article 17) at any time. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal. Individuals can withdraw consent by the following methods:

  • Click on the unsubscribe link contained in all emails sent from Plan B Disaster Recovery Ltd.
  • Contact our marketing team via info@planb.co.uk or telephone 08448 707999, requesting to speak to marketing. Our marketing team are well-prepared to help you in any matters involving personal data.

Individuals can access their information, request rectification, or erase their data via our marketing at info@planb.co.uk or telephone 08448 707999. Our marketing team are well-prepared to help you in any matters involving personal data.